Refund and Returns Policy

 

Kindly review the Terms and Conditions of Refund and Returns Policy carefully before availing yourself of the services provided by Rehman Travels. These terms regulate your usage of our website and the online acquisition of airline tickets via debit/credit card. By accessing our website and making a booking, you pledge to adhere to these terms. Should you disagree with any part of these terms, we kindly ask you to abstain from utilizing our services.

Booking and Payment:

Eligibility:

To engage in booking through Rehman Travels, you must either be 18 years of age or possess the consent of a parent or legal guardian. By completing a booking, you affirm that you hold the requisite authority to enter into a contract and assume financial responsibility for the transaction.

Accuracy of Information:

You are accountable for furnishing precise and comprehensive information during the booking process, encompassing passenger names, contact particulars, and payment details. Rehman Travels bears no liability for any errors or repercussions arising from inaccurate or incomplete information provided by you.

Payment:

The acquisition of airline tickets mandates the use of a valid debit/credit card. By furnishing your credit card details, you authorize Rehman Travels to levy the specified amount for the ticket purchase. Payment processing will occur securely and in accordance with industry standards.

Fare Rules:

Each airline stipulates distinct fare rules linked to the tickets they offer. It is imperative to review and comprehend these fare rules before proceeding with a booking. Such rules may entail constraints, penalties, and cancellation policies governing ticket alterations, cancellations, and Refund and Returns Policy. By completing a booking, you assent to abide by the fare rules enforced by the airline.

Booking Confirmation and Travel Documents:

Confirmation:

Following the conclusion of the booking process and successful payment, you shall receive a confirmation email containing your booking particulars. It is incumbent upon you to scrutinize the booking confirmation and ensure the accuracy of all information provided.

Travel Documents:

It is your responsibility to ascertain possession of the requisite travel documents, such as passports, visas, and health certificates, pertinent to your itinerary. Rehman Travels disclaims responsibility for any issues or denied boarding arising from the absence or invalidity of mandatory travel documents.

Changes, Cancellations, and Refunds:

Changes:

Alterations to your booking, including date modifications or passenger name corrections, may be subject to penalties imposed by the airline and disparities in fares. While Rehman Travels will aid in effecting necessary changes, any fees or charges incurred shall be your responsibility.

Cancellations and Refunds:

Policies pertaining to cancellations and refund eligibility vary contingent upon the fare rules of the airline. While certain tickets may be non-refundable, others may permit cancellations with a refund, subject to specific conditions. Rehman Travels shall assist in facilitating the cancellation process and applying for a refund on your behalf, adhering to the airline‘s policies. Please consult our Refund Policy for further elucidation.

Limitation of Liability:

Service Provision:

Rehman Travels functions as an intermediary between you and various service providers, including airlines, hotels, and car rental agencies. Despite our endeavors to furnish accurate and current information, we do not warrant the availability, accuracy, or reliability of services rendered by third-party providers. Rehman Travels shall not be held accountable for any losses, damages, or inconveniences arising from the actions or omissions of such third-party providers.

Indirect Damages:

In no event shall Rehman Travels be held liable for any indirect, incidental, consequential, or punitive damages stemming from your utilization of our services, encompassing, but not limited to, loss of profits, data, or business opportunities.

By availing yourself of our services, you acknowledge that you have perused, comprehended, and consented to our Refund and Returns Policy.

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